Comprehensive repair, diagnostics, and setup services for hardware security devices. Transparent pricing with no hidden fees.
A thorough examination of your hardware device's physical components and firmware health. We identify current issues and flag potential problems before they cause failure.
Expert resolution for devices stuck in update loops, experiencing boot failures, or rendered non-functional after interrupted firmware installations. We restore your device to full operation.
Hands-on hardware repair for damaged or malfunctioning device components. Our technicians use precision tools and OEM-quality replacement parts for every repair.
Complete guided setup of Ledger Live software on your computer or mobile device. We handle installation, account configuration, application management, and interface customization so you're ready to go from day one.
Upgrading to a new device or replacing an old one? We ensure a seamless transfer of your accounts and settings between hardware, minimizing downtime and maintaining security throughout the process.
A comprehensive security evaluation of your hardware device. We verify device integrity, check for signs of tampering, and assess your overall security posture to give you full confidence in your hardware.
Answers to the most common questions about our repair and support services.
Most repairs are completed within 24-48 hours of receiving your device. Complex physical repairs or firmware recovery on severely damaged devices may take up to 3-5 business days. We'll provide a time estimate with your diagnostic report.
Yes. All repairs come with a 90-day warranty covering the same issue. If the problem recurs within that period, we'll fix it at no additional charge. Warranty does not cover new damage or unrelated issues.
We specialize in hardware security devices including all Ledger models (Nano S, Nano S Plus, Nano X, Stax), Trezor devices, and similar hardware. We also provide Ledger Live setup and troubleshooting services for desktop and mobile platforms.
After you receive your diagnostic quote and approve the repair, we'll email you a prepaid shipping label. Simply package your device securely and drop it off at your nearest courier location. All shipments include tracking and insurance.
Absolutely. Our Ledger Live Setup & Configuration service can be performed entirely via remote screen-sharing session. We'll walk you through installation, configuration, and troubleshooting without you ever needing to ship anything.
Security is our top priority. We never access, store, or transmit your personal data during the repair process. Our technicians work in a controlled environment, and all devices are tracked with a chain-of-custody log from receipt to return shipment.